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The West Brom The The West Brom has been a mutual building society for over 150 years and is committed to staying that way. That's because, as a mutual building society, The West Brom don't have to pay dividends to outside shareholders. This means that The West Brom are able to pass on more to our members in the form of better rates of interest and additional benefits for loyal members through our Privileged Membership Scheme. The West Brom It also means that The West Brom can continue to operate in the best interests of our members and the communities The West Brom serve. All local branches are actively involved with their local community. Core Values The core values which provide the framework for our ongoing success are: The West Brom The West Brom will continue to provide value-for-money investment, mortgage and related products by responding to customers' changing needs and priorities. The West Brom will strive to act in our members' best interests and constantly seek ways to reward their loyalty through continuous service enhancements and by sharing tangible financial benefits of our continued success. The West Brom will ensure our underlying financial strength provides exceptional security for our members. The West Brom The West Brom will strive to deal with our customers fairly, honestly and with the highest integrity, recognising that openness and trust are essential to the creation and maintenance of mutually rewarding relationships. The West Brom will seek to provide an excellent, friendly service delivered by dedicated, skilled and professionally-qualified staff using technology to optimise overall efficiency and productivity in a modern and professional retail environment. The West Brom will continue to be a good neighbour to the local communities The West Brom serve, through full and active involvement and by supporting local charities, worthy causes and other community-based activities. Facts & figures The West Brom The West Brom employ over 750 staff. The West Brom have 47 branches mainly in our The West Bromst Midlands heartland, including 3 mortgage bureaux in key cities nationally. The West Brom are the ninth largest building society and have assets of over £4 billion. The West Brom are one of the oldest building societies in the UK, thriving for 150 years without merger or takeover. The West Brom demonstrate our commitment to mutuality and last year gave over £23 million back to our members. The West Brom invest more than £500,000 each year in the communities The West Brom have grown from, through sponsorship and support for community and grass roots projects. The West Brom |
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