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Coventry Building Society |
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The Coventry Permanent Economic Building Society was founded in 1884 by a small group of citizens, one of whom was Thomas Mason Daffern, who became the Society’s first secretary. By the beginning of the first world war, the "Economic" as it was known, had become the largest building society in the area in terms of assets. Subsequent mergers in the 1970’s and 1980’s greatly enhanced the assets of the Society and in 1983, following a merger with the “Coventry Provident” , the building society became known as "Coventry Building Society."
Coventry Building Society has continued to protect the financial interests of its members and this parallels the courage of Lady Godiva who rode naked through Coventry when her husband, Earl Leofric agreed to waive taxes to citizens. It is in recognition of this, that in the early 1970’s, the Society adopted its famous "Lady Godiva" logo. For well over a century we have been helping people achieve their dreams of becoming home owners. The many social and economic changes which have taken place during that period have resulted in building societies taking on a significantly different role from that of the early friendly societies.
Credit Scoring Coventry Building Society
This is the Coventry Building Society you see today - not only looking after your interests now, but also helping you make sure you have a secure future. As a building society we are responsible to our members and work solely in their interests, returning the benefits of our building society status. Unlike banks and converted building societies (PLCs) we have no outside shareholders, and therefore no shareholders’ dividends to pay. Instead, more of the Coventry’s profits are invested in better interest rates for our savers and borrowers. Branches have always been a key part of our service and at a time when many banks in the UK are reducing their presence on the high street, we have maintained our investment in our branch network, predominantly based in the Midlands. As new forms of distribution develop it is essential that we offer our members a wider choice of convenient access to our services. We have invested significantly in two internet sites -
Coventry Building Society
www.coventrybuildingsociety.co.uk and a specialist website dedicated to helping customers remortgage - www.remortgages.co.uk. In addition, customers can view their personal Coventry accounts, check balances and transact on some accounts, within Online Services. We have also continued to build on our highly successful telephone operation. The Customer Service Centre, supported by the latest technology, handles nearly one million calls each year. We have over 1,000 employees and have invested a great deal of time in training and developing our staff to deliver excellent service to our customers.
Coventry Building Society
In recognition of this, we have held Investors in People Accreditation for over five years and in 2002 gained a prestigious National Training Award for the training and development of its staff. In 2003, a West Midlands Training Award for its Advisor Accreditation Programme was gained. In 2004, the Society was selected as one of the Sunday Times 100 Best Companies to work for. We reward our long standing customers of five years or more - offering the Privilege Rate mortgage for borrowers and the Privilege ISA for savers. Coventry Building Society's 'TLC in the Community Programme' has a commitment to support communities primarily based or active in the Midlands region, the area covered by the Coventry Building society branch network. Awards in 2003 include 'Best Capped Rate Lender' from Mortgage Talk, 'Best Capped Rate Lender' at the Moneywise Awards, 'Highly Commended Internet Mortgage Provider' at the Your Money Direct Awards, 'Highly Commended Online Mortgage Provider' at the Your Mortgage Awards and a 'Four Star Mortgage Lenders and Packagers' Award at the Financial Adviser LIA Service Awards.
Coventry Building Society |
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